Sageworks is now Abrigo.
Sageworks, Banker's Toolbox, and MainStreet Technologies are now Abrigo - giving you a single resource for your enterprise risk management needs. As a customer of Sageworks, you will continue to get the support you've always had, as well as access to new capabilities and expertise.
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  • What do borrowers want?

    There’s no shortage of information available on banking best practices, but these articles tend to leave banks and credit unions wondering what exactly accountholders’ expectations are and what specific processes can be improved to meet them. One clear trend may serve as a guiding light for financial institutions hoping to…
  • This is why direct banking ranks #1 in customer satisfaction

    ...and tips for traditional banks looking to close the gap Even though an element of human touch is still a major consideration to loan applicants, direct banks, or branchless banks that operate online, are setting the bar for customer satisfaction. According to the J.D. Power 2018 U.S. Direct Banking Satisfaction…
  • Hot summer reads to enhance your financial institution’s digital strategy

    Have you completed a work checklist ahead of your next vacation? Some items to cross off the list include composing an out of office email, updating meeting invites and contacting clients to tie up loose work ends. What about creating a reading list? The week before a vacation can often…
  • Sageworks’ Martin: A better borrower experience is worth offering

    Banking leaders can look at the apps available in their own everyday lives to understand how small business and middle market borrowers’ expectations for speed, convenience and transparency have been shaped, according to Sageworks Vice President Steven Martin. Sageworks VP Steven Martin speaking at the Barlow…
  • Improving banking customer satisfaction with technology

    Technology has drastically changed the ways we interact with different industries, from shopping to taxiing around town. For the first time in its five-year history, the annual Economist Intelligence Unit survey revealed that keeping up with changing customer behavior and technology are the most important trends to bankers – even…
  • Using technology to boost value for business borrowers

    In today’s competitive lending environment, financial institutions may be tempted to focus on interest rates and terms to secure the small business customer’s business. However, that may not be a sustainable way to drive business-loan growth, especially given regulatory scrutiny, the hazards of approving credit that is not appropriately priced…
  • Leveraging digital channels & capabilities for revenue growth

    A recent Sageworks whitepaper on loan growth addresses how banks and credit unions can leverage digital channels to grow the loan portfolio and remain competitive with the emerging trend of alt-lenders in the small business lending space. The banking industry has historically been able to play defense against newcomers because…
  • Sageworks Lending Solution helping community banks and credit unions grow

    Earlier this month, John Holt, CEO of Nutmeg State Financial Credit Union appeared on Better Connecticut to discuss how Nutmeg FCU was fulfilling its commitment to helping small businesses in their community by implementing a new digital loan application process. John commented that most banks and credit unions do not…