Sageworks is now Abrigo.
Sageworks, Banker's Toolbox, and MainStreet Technologies are now Abrigo - giving you a single resource for your enterprise risk management needs. As a customer of Sageworks, you will continue to get the support you've always had, as well as access to new capabilities and expertise.
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  • Sageworks is now Abrigo: 2019 and beyond

    We hope your 2019 is off to an exciting start. We know ours is. We are excited to announce that we are now Abrigo, and together we are going to make big things happen. Who is Abrigo? Sageworks, along with MainStreet Technologies (MST), was acquired by Banker’s Toolbox, a leading…
  • Bankers: Almost every part of the loan process takes too long

    From prospecting through post-closing, banks are faced with a network of interdepartmental systems to process a loan. For example, the lender secures the deal and manages the relationship, the credit analyst underwrites the loan and evaluates the risk, and the portfolio manager monitors ongoing administrative checkpoints. One could imagine a…
  • Better together: Banking and Fintech

    While Fintech companies were initially viewed as a banking competitor, the two are finding that there is greater benefit to working together. According to the 2017 World Retail Banking Report, 91 percent of banks and 75 percent of Fintechs responded that they expect to partner with one another in the…
  • 2018: A big year for credit unions

    Strong economic conditions combined with an increase in banking distrust could make 2018 one of the most successful years yet for credit unions, regarding both membership and loan growth. Mike Schenk, vice president of research and policy analysis for the Credit Union National Association, said recently that credit unions should…
  • Expected lending practices in 2018 and a review of Q4

    In January, the Federal Reserve conducted its latest quarterly “Senior Loan Officer Opinion Survey on Bank Lending Practices”. They surveyed senior lending officers of 71 domestic banks on changes they have seen and anticipate in lending standards and commercial/consumer bank loan demand. The Fed survey found that regarding commercial loans,…
  • 15 Twitter accounts every bank executive should follow

    The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. Other advisors and trade groups have written plenty on how…
  • How will the Apple Watch and other tech evolutions impact banking?

    That five-inch screen is ready to move to your wrist, and, perhaps surprisingly, that affects a lot more than just your wallet.  It’s not just the technology industry that is constantly evolving – many other industries must also remain adaptable to the changing landscape of the American consumer. One such…
  • Mortgage applicants find cozy home at some credit unions

    At best, 2014 has been an uneven year for home buyers. As reported earlier this week, existing home sales hit a six-month low, after two consistent months of growth. Although the November numbers were disappointing, sales are still up 2.1 percent from one year ago. The trouble for many hopeful…
  • At credit unions, focus on customer experience reigns

    Consider your worst customer service experience. Perhaps it began by waiting in a needlessly long line, leaving you aggravated before you reach the front. Then a seemingly simple request to make an exchange devolves into a customer service representative’s dramatic change in demeanor because they, too, have just had enough…
  • Best banks to work for in the U.S.

    Do you work at one of the best banks in the country? American Banker just released its second annual ranking of the best banks to work for in the U.S. The rankings are based on employee opinions of the work environment, benefits, career-advancement opportunities and perks such as subsidized gym…
  • Tweet to pay: Is this the future of banks maintaining a competitive edge?

    Do customers want off-site banking to be as simple as sending a tweet? A bank in France is making that a reality. With the significant rise of person-to-person (P2P) payments – allowing a customer the convenience of sending money directly to someone else quickly – news broke earlier this month…
  • Apple Pay set to launch in October: What will this mean for banks and credit unions?

    Last week, technology giant Apple® announced the launch of its mobile wallet, Apple Pay. Slated to debut in October as a feature on the iPhone 6, Apple Pay will offer contactless payment technology, providing iPhone users the ability to pay for purchases with their smartphones. To utilize the feature in…
  • How to help your bank stand out from the crowd

    In a recent post on American Banker, Bill Early, president and mortgage lender of PlumDog Financial, argues that banks need to be more like carrots. He isn’t talking about painting the walls orange, but rather transforming the banking industry to become more client focused.   Early notes carrot consumption in…
  • How to use stress testing as a tool for risk management

    By now, we should all be familiar with the term “stress testing.” And while stress testing is not a new concept – it is an important part of the risk management process for every institution. Recent mandates from regulatory bodies have placed a renewed emphasis on it. Most institutions perform…
  • Peeking over the fence: How other banks run Loan Review

    Originally published on cbinsight.com Observant neighbors will attest: it can be helpful to know what your neighbors are doing, to both inform what you are doing and to see how they compare. Essentially, nosey neighbors are benchmarking, and while it may not always be well received about the other party,…
  • Top priorities for bankers in 2014

    In recent years, financial institutions have been bogged down with new regulations, causing countless resources to be shifted away from key areas such as business development and customer experience. According to KPMG’s 2013 Banking Industry Survey, effort required and the cost of complying with new laws and increased oversight was…
  • Why do banks maintain an unallocated reserve?

    The unallocated reserve can play an important role in maintaining a financial institution’s overall reserve; however, it is, by nature, a rather subjective process. Unallocated reserves are the result of an adjustment to account for estimated credit losses which fall outside of the predefined qualitative factors and historic loss calculations.…
  • How to use stress testing results to your advantage

    As stress testing has increasingly become a focus of regulatory guidance, it is important to understand its purpose and methodologies, but also how to use the findings to your advantage. This post provides five ways to use stress testing results to benefit your bank or credit union. 1. Ward off…
  • Beyond benefits: Banks that invest in their employees' well-being

    Even in a corporate environment that is on a never-ending mission to cut expenses and increase profitability, some banks still refuse to let their employees suffer as a consequence. While a comfortable salary and competitive benefits package are always nice perks, a few key institutions have gone the extra mile…
  • Lending pace reaches pre-recession levels

    Banks are lending at a pace dangerously close to that of pre-recession 2007, according to Bloomberg’s Sridhar Natarajan. So why, after all the warning signs from the Federal Reserve, are banks taking on more risk? The answer: a record $10 trillion in cash deposits in U.S. banks. Even with loan…
  • Grow your own business bankers

    By Jeff Marsico, The Kafafian Group Commercial loan growth is difficult to come by these days. Some is a result of anemic economic growth and an uncertain business climate. These factors are beyond a banker's control. But what is within your control is the number and quality of business bankers…
  • 2014 Community Banking Best Practices: Developing a Risk-Based Pricing Mechanism

    In a recent webinar on the 2014 Outlook for Community Banks, Ancin Cooley, principal of Synergy Bank Consulting, provided insights into this year’s best practices for community and regional-level banks. This article, the first in a series of five, is meant to share one of the most critical best practice…
  • What the OCC’s heightened risk expectations mean for community banks

    New risk management requirements could come into effect in the near future, according to the OCC's announcement last week. Their proposal, which focused primarily on banks with more than $50 billion in assets, holds an individual institution’s board of directors responsible for the creation of internal tracking systems, as well as…
  • Community banking insider sheds light on financial crisis

    Bob Koncerak, who has nearly 30 years of experience in financial services and corporate finance, is the author of a new book that gives an insider’s perspective on Georgia’s community banking industry during the boom years up to 2007 and through the U.S. financial crisis and its aftermath. The Most…
  • Trust in banks, financial services improves but still low

    A greater percentage of Americans trust banks and financial services firms than they did in 2011, but the industries remain the least trusted among all industries, according to a recent survey. Public relations agency Edelman’s 2013 Trust Barometer found that trust in banking in the U.S. has doubled from its…
  • Compensation trends in commercial lending

    Want to achieve higher growth and returns on investment from your commercial lending operations? Results from the 2012 Crowe Financial Institutions Compensation Survey suggest that one important tool for doing so may be better use of incentive compensation. The ABA Banking Journal recently published a summary of the survey’s findings…
  • Definitive guide to understanding global cash flow analysis

    Sageworks recently released a new whitepaper that answers many of the questions that financial institutions encounter regarding global cash flow analysis. Why should I conduct a global cash flow analysis? When should I look at global cash flow? How should I combine guarantors and businesses into a global entity? What…
  • How to balance and improve CAMELS ratings: Efficiency and transparency

    As explained in a previous post, the CAMELS rating is a measure of a financial institution’s riskiness based on the bank’s financial statements. The rating includes an assessment of several, interrelated components within the financial institution so a change in one component can impact—sometimes negatively—a bank’s rating in another component.…
  • Tax Return Analysis: When the Numbers say 'No' but Good Judgment says 'Yes'

    This guest post by Linda Keith, CPA and trainer to hundreds of credit unions and banks across the United States summarizes her recent presentation in the Sageworks 2012 Webinar Series. The series is an offering of free, educational webinars led by consultants and leaders in the banking industry who share…
  • Getting funding: Empathize with your banker

    Eliminating the adversarial entrepreneur-banker relationship is key to getting the loan needed to grow your small business, according to Brian Hamilton, co-founder and CEO of Sageworks. He recently described for Inc.com how being able to answer two questions may help put a banker's worries at ease.   If you don't…
  • To strengthen your risk culture, start by asking these questions

      As board members and management look to improve their organization's Enterprise Risk Management (ERM) system, it's important to start by asking several critical questions, financial consultant Roberta Wagner of Bugbee Wagner PLLC says. In this guest column, Wagner proposes several topics executive leaders should probe in order to strengthen…
  • Bank marketing tips from a pro

    For financial institutions looking to improve efficiency and profitability, credit risk management is critical. However, equally important is how to market the institution the right way. Guest columnist Lauren O’Connell, president of O'Connell Consulting Group, discusses some ways to help banks grow their business.     Nine P’s of bank…
  • Recent banking news

    A Sageworks roundup of recent banking industry news you might have missed: Ethnic banks struggle; Community banks look for exemptions on new regulations; Reducing regulatory risk following a bank merger.   Trouble for ethnic-focused banks? Community banks serving ethnic niches and minority-owned banks are facing unique struggles related to the…
  • Cyber security for banks: Preventing data breaches

    This guest post by Douglas Jambor, Vice President and Director of Technology Consulting at Turner and Associates, Inc., summarizes his recent presentation in the Sageworks Webinar. His whitepaper is available here. Data breaches come in many forms and everyone is getting worse at stopping them.  Larry Ponemon (chairman and founder)…
  • Plan for the future: Keys to a solid strategic plan for banks (part II)

    Guest post  By John Owens, president, and David Harrop, chief operating officer, of financial consulting services firm BCI LLC In part I of this post, we focused on the importance of determining an organization’s values, mission, purpose and value proposition by having a clear picture of the current situation of…
  • The collateral analysis: 5 Keys to help manage prudential regulatory expectations

    Guest post by Gary Welsh, CRCM Loan Review and Compliance Manager at Condley and Company LLP – Banking Services Group Meeting with the CEO of an East Texas community bank, I was discussing how the pendulum had swung in recent Safety and Soundness exams with the prudential regulators relative to…
  • Will M&A continue in the banking market?

    Guest post by Shea Dittrich, Director at Sageworks As the banking industry continues its recovery, industry experts are monitoring merger and acquisition activity to better understand what the banking landscape will look like in years to come. Will M&A continue and in what form? Everything points to an increase in…
  • “Hot-button” issues in lending: Documentation

    Guest post by John Baptista, Impact Training & Consulting As memberships in U.S. credit unions have grown, many institutions are expanding their offerings to include member business loans. Whether it’s a credit union making this move for the first time, or a bank diving deeper into commercial lending, I find…
  • Top bank regulator - Risk models key

    Banks that use models for risk management should compare results of those models to results from other approaches, narrowing their reliance on single approaches, U.S. Comptroller of the Currency Thomas Curry said Wednesday.The banking regulator warned that operational risk – the risk of loss due to failures of people, processes,…
  • Sageworks’ chairman Brian Hamilton speaks to FDIC examiners on the important elements of evaluating privately held companies

    Brian Hamilton, chairman of Sageworks, spoke to federal bank examiners from the FDIC, OCC, NCUA, and the Federal Reserve last week at the Community Financial Institution Lending Forum about the important elements of evaluating privately held companies. Download the global cash flow analysis PDF presentation.     Hamilton, the foremost…
  • 19 banks stress tested, but what about the rest?

    Only 19 of the nation’s roughly 7,400 commercial banks were involved earlier this year in the Federal Reserve’s test of whether the banks could weather a severe recession that included 13 percent unemployment, a 50 percent drop in stock markets and a 21 percent decline in housing prices. Customers of…
  • Is access to credit improving for businesses?

    Results of the Federal Reserve’s December survey of loan officers could be released today, perhaps providing insight as to whether banks have eased standards on commercial and industrial loans recently. President Obama in his State of the Union address last week urged Congress to help “tear down regulations that prevent…
  • What if my bank fails?

    Nearly twice a week last year on average, banking regulators closed a bank deemed unable to meet obligations to depositors and others. And while the number of bank failures was down from a year earlier, (92 vs. 154), that’s little consolation if you’re a business owner caught up in your…
  • CFO Corner: Private Bank of Buckhead's Terry Freeman

    Terry Freeman, Chief Operating Officer and Chief Financial Officer at Private Bank of Buckhead, talks about the importance of discipline and clients. What was the biggest challenge your company faced over the last 12 months and how were you able to overcome it with financial leadership? Strategically building out additional…