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Jul 12, 2012 12:26
A Sageworks roundup of recent banking industry news: Community bank overdraft fees; Bank customers look to switch; Businesses’ cash on the rise. [More]
Jan 31, 2012 16:01
"When you like your customers, you get good at serving their needs, even anticipating them" Sageworks CEO Brian Hamilton says. "Helping them becomes a calling, not a chore." [More]
Jan 06, 2012 11:31
Focus groups can be extremely helpful to business owners, helping you understand your customers' decisions and actions. Getting feedback directly from customers has unique advantages over feedback gleaned from experience as a business owner or employee. [More]
Dec 14, 2011 09:24
Market research, customer insight – they both mean tapping into a business’s greatest resource: its customer base. Many companies are still struggling to grow revenue in the slow-growing economy, and they’re looking for new ways to do that. One possible way is to use customer insight. [More]