May 22, 2012 07:51
As memberships in U.S. credit unions have grown, many institutions are expanding their offerings to include member business loans. Whether it’s a credit union making this move for the first time, or a bank diving deeper into commercial lending, I find that institutions encounter several common “hot-button” issues associated with commercial lending. One common “hot-button” issue has to do with handling the documentation associated with commercial loans. Commercial lenders must balance customer service issues with the need to have detailed documentation to keep compliance officers and examiners happy. [More]